Agency Services OSBM offers technical support to state agencies in the areas of performance management, process improvement, and evidence-based policymaking. If you are interested in OSBM’s services, please contact your Budget Development Analyst for more information. Connecting with Experts OSBM can help connect state agencies to experts or practitioners in other states. Consultative Services OSBM analysts offer state agencies limited consultative services to provide access to additional expertise in performance management and process improvement. Examples: Cost-Benefit Analysis, Rate & Fee Analysis, Strategic Planning, Results First, Program Inventories, Process Improvement (Lean Six Sigma) Facilitative Services OSBM analysts offer state agencies facilitation services for various types of working sessions. Examples: Brainstorming sessions, After Action Reviews, Environmental Scans, SWOT analysis, Strategic Plan Development.