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NC OSBM »   Operational Excellence »   Performance Management Academy »   Agency Services

Agency Services

OSBM offers technical support to state agencies in the areas of performance management, process improvement, and evidence-based policymaking. If you are interested in OSBM’s services, please contact your Budget Development Analyst for more information.

Connecting with Experts

OSBM can help connect state agencies to experts or practitioners in other states.

Consultative Services

OSBM analysts offer state agencies limited consultative services to provide access to additional expertise in performance management and process improvement.

Examples: Cost-Benefit Analysis, Rate & Fee Analysis, Strategic Planning, Results First, Program Inventories, Process Improvement (Lean Six Sigma)

Facilitative Services

OSBM analysts offer state agencies facilitation services for various types of working sessions.

Examples: Brainstorming sessions, After Action Reviews, Environmental Scans, SWOT analysis, Strategic Plan Development.

Performance Management Academy

  • Performance Management Resources
  • Agency Services
  • PM Academy 2020
  • PM Academy 2021 Resources

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Contact Information

North Carolina Office of State
Budget and Management

Mailing Address: MSC 20320, Raleigh, NC 27699-0320
Physical Address:
116 W. Jones Street, Raleigh, NC 27603

984-236-0600

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