Operational Excellence

At OSBM our team is committed to helping North Carolina’s state government run efficiently and effectively. We do this by harnessing the power of evidence and data to improve decision-making and address our state’s challenges. 

We offer a suite of advisory services to help state agencies achieve operational excellence by employing evidence to evaluate cost-benefits and effectiveness of programs, to foster innovation and to improve services for residents.

If your agency is interested in engaging OSBM on any of the services below, please contact our office.


Case Studies

Short articles exploring past projects to improve programs or services