Performance Management Academy OSBM offers an annual Performance Management Academy training series for state employees. The aim of the program is to help agencies’ performance management practitioners improve the efficiency and effectiveness of NC government programs by providing: Frameworks for assessment and use of existing evidence to create, evaluate, and improve policies and programs. Guidance on using strategic planning to better support the delivery of services to meet organizational goals and the needs of customers / service users. Resources, best practices, and examples of successful performance management. OSBM is currently reviewing feedback and discussing options for additional future programming. If you are interested in future sessions, please let us know here.