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Why Managers Resist Suggestions from Auditors and What to Do About It

Description:

Why Managers Resist Suggestions from Auditors

(And What to Do About It)

Tuesday, November 19, 2019

11 AM Eastern (10 AM Central / 9 Mountain / 8 AM Pacific)

2.0 Continuing Professional Education (CPE) credits in Auditing

PROGRAM DESCRIPTION

From testing, inquiry and observation, auditors often uncover compliance, process and other improvement opportunities. Resulting recommendations should help managers close the gap between what is happening and what should be happening in their areas of responsibility. But the default position of managers seems to be to resist these suggestions – leaving many (most?) auditors wondering why people push back on ideas that will help them perform and look better.

In this program, we explore what auditors must do to move managers from inaction to pro-action. Specific proven steps will be the key from this skills seminar. Participants will come away with a better knowledge of the natural human psychology barriers that resist change, along with a formula for counteracting these barriers and influencing managers to improve.

LEARNING OBJECTIVES

This program shows participants how to dramatically increase the probability that the management team will take corrective action on issues surfaced by auditors. Objectives include:

  • Recognize why managers resist change – and how to help them feel (and look!) good by taking action
  • Explore how to develop and deliver improvement ideas that generate action
  • Identify the core attributes of High Impact Audit Findings
  • Discover the power of anticipating and deflecting opposition to audit ideas
  • Recognize six behavior and communications skills every auditor must master
  • Explore our 12-Step Action Checklist for Selling Audit Ideas
  • Discover and understand why their very first step is so critical

WHO SHOULD ATTEND

  • Audit and assurance professionals in internal auditing, governmental auditing and public accounting
  • Compliance professionals
  • CPAs and CAs in public practice, industry or education
  • Certified Fraud Examiners